Shipping & Delivery Policy

BudEx Dispensary Mail Orders

We pack products in air-tight vacuum sealed bags to protect from postal damage and keep the contents discreet.

  • Minimum order of $70 + tax
  • Free nationwide shipping for all Xpresspost orders over $130 + tax

Dispensary Mail-Order Shipping Policy:

  • $15 Xpresspost for Regional provinces* (2-3 business days)

    • *Quebec and Ontario

  • $20 Xpresspost for National provinces (2-3 business days)

    • *Includes Manitoba, British Columbia, Alberta, Saskatchewan, Yukon Territory, Northwest Territories, Nunavut, Newfoundland and Labrador, New Brunswick, Nova Scotia and Prince Edward Island

  • Note: Shipping to Nunavut, Northern Ontario, and Northern Quebec: Unfortunately, there are much higher % of postal thefts when shipping to Northern Quebec, Northern Ontario and Nunavut. We cannot offer any delivery guarantees if you live in these areas and you will be ordering at your own risk. This means you will not receive a replacement package or refund if your package is lost or stolen.

Legality and Safety of Shipments

BudEx has chosen Canada Post for deliveries due to their professionalism and respect for individual privacy.

As policy, BudEx avoids private shipping services except in special circumstances. BudEx has found through experience that private shipping services (including the major services) are rife with internal theft and privacy violations, and routinely fail to measure up to the standard set by Canada Post.

Damaged Shipments
When your order arrives, please inspect the carton for any damage that may have occurred during the shipping process. It is normal for the outer carton to show some wear and tear due to postal handling. However, if there is damage to the item(s) in your shipment, please notify us immediately. Please provide your order number and postal tracking number, and retain the shipping box, packaging materials and damaged items in case further information or photos are required.

Problems With Your Order?
Please contact us for all customer service concerns. We will do whatever we can to solve your problem quickly and efficiently.